Which of the following is NOT an impact for customers not taking financial advice on protection products?

The correct answer is that taking out the right kind of cover is not an impact for customers who choose not to seek financial advice on protection products. When individuals do not engage with advisors, they may face various negative outcomes regarding their insurance choices due to a lack of information, understanding, or guidance.

In the absence of professional advice, customers are more likely to end up with options that don't truly align with their needs. For instance, without expert insight, they might select a cover that is not tailored to their specific circumstances, leading to issues like underinsurance (taking out cover for an insufficient term) or misestimating their needs (taking out the wrong amount of cover).

Moreover, without financial advice, customers might end up purchasing cover that they do not completely understand. This lack of comprehension can prevent them from making informed decisions and could lead to dissatisfaction with their protection products in the long run. However, taking out the right kind of cover suggests that they have made a suitable choice that meets their needs, which would not occur without financial guidance. Thus, the absence of financial advice does not positively influence the decision-making process regarding the selection of the right cover.